I have never owned a Volkswagen. --I stopped in at Gunther, to look at one, and I drove--It and absolutely fell in love. The young lady--Who helped me, Kim was no pressure, very--Knowledgable, just a pleasure to do business--With. Gunther is lucky to have her. The dealership is--Clean, and like a museum! Just a delight!--Thank you for helping me! ----Joan Anderson Dec 2012 new VW owner.
- Marietta, Ga
Dear Joe,------Andy is a great representative of Gunther! Nick, who helped me when I called, is equally great! I live in Augusta, Ga. and will drive to get what I want. When I called, Nick was eager to get me all the information that I requested. His knowledge of your products, VW in particular, impressed me. Most VW dealerships I have called or dealt with in person, don-t know as much as I do about their cars. It-s very annoying! I figured it out quickly that Nick knew more than I did about the cars and that made me confident in his abilities. Upon Nicks word, I made the two and a half hour trip to Gunther Volkswagen Mall of Georgia. Upon my arrival, Andy was waiting on me outside the front door and knew who I was before I even got out of my car. Again, very impressed! He immediately took me on a test drive and in the process I became impressed with his knowledge of Volkswagen as well. Andy was very accommodating from the time I got there until the time I left. I would also like to comment on your dealership! Hands down Gunther Volkswagen Mall of Georgia is the best Volkswagen dealership I have ever been to, and I-ve been to around ten different VW dealers in the southeast. I actually compared your dealership, in my mind, to Mercedes and Porche dealerships I-ve been to. With that being said, I would even go as far to say It-s the best dealership I-ve ever been to! I look forward to doing business with Gunther in the future! Thank you for a great experience! ----Sincerely,----Frank H.
2010 Volkswagen CC Lux
- Augusta, GA
Dear Mr. Gunther, This is Jasmine Conner, I am the young lady that you helped put into her first car this weekend! :-) I just wanted to say thank you once again for your help. You and your team's dedication to help me gave me an opportunity that I did not think I could ever have. Because of you I have my first car, something to call my own that gives me a feeling of freedom and financial independence. Thank you Mr. Gunther for your kindness. Sincerely, Jasmine Conner
- Jasmine Conner
We came in to look at the 2012 Passat, maybe test drive it if we liked what we saw... that was the plan... and we ended up taking it home that day! Our salesperson, Kim Porter, was a breath of fresh air, not the -quot-typical-quot- car salesperson at all. She was recommended to us from a friend who purchased a car from Gunther, and we are so glad we asked for her! The dealership is extraordinary as well, lots of new and vintage VW-s to look at. Very fast service, no pushiness, no back and fourth, just the honest up front approach we have always wanted from purchasing a car. Kim will have many referrals -amp- life long customers from us . Thank you Ms.Porter and Gunther Volkswagen.
- Gainesville, Ga.
My wife and I stopped by Gunther to look at Volkswagen-s--As we have never owned- drivin any of the models.--We were warmly greeted by Kim porter, and walked out with a--Brand new car! --------She is an asset to Gunther Volkswagen - to the--Auto industry actually. Very knowledgable on Volkswagen-s. --Very open..and honest. All traits one would not expect to find--At a car dealership. I hardly planned on spending 30,000 on that--Day, but I very happy I did, I will send anyone shopping--For a car to see you Kim! Thank you very much!----The Pitts
- Hoschton, Georgia
To all employees and future customers,----I cannot say enough about my recent buying experience with Gunther VW in Buford, GA. Car buying can be a chore, and they managed to make it an experience not to be missed. My salesman Bill Pappas was fun to work with, answered all my questions with facts, and when I went in to sign the deal it was EXACTLY as we had discussed. No surprises, no problems, just done. And, the place is just fun to look through. A retro museum. Very cool.
2012 VW CC
- lawrenceville, ga
Since Gunther VW opened I have used them to service my vehicle and have always been pleased with their service. When my vehicle was burglarized I again looked to Gunther to get my vehicle-s glass repaired quickly. Tina Harris and the service staff did not let me down. Tina had the glass ordered and delivered to the dealership in less than 24 hours. Not only was my glass replaced, but my vehicle was cleaned inside and out. Thanks so much to Tina and the team at Gunther VW.. after the frustrating ordeal of a vehicle burglary, they made the repair of my vehicle a very pleasant experience.
- Duluth, GA
I was shopping around for an inexpensive used car for my daughter and stopped into the Buford dealership on a chance that they may have taken a dependable older car in trade. Having a large family with 5 daughters, I was not in a position to spend a large amount of money for 1st cars for each of my kids. After explaining this to Louie the sales manager, he fully understood and hooked me up with salesman Manny. While other dealerships could not be bothered because of the maximum amount I had allotted to spend and what my expectations were, Gunther was completely just the opposite. Manny showed us an older Jetta that came in that day in trade, that was in my budget and that my daughter was very excited about. He explained to us, the car would have to be checked out in the shop the next day before they would sell us the car. After putting a deposit on it, we found out the following day that Gunther could not sell us the vehicle because there was a possible problem with the transmission. Any other dealer would have sold me this car just to make a sale, but this dealership has strong principals on the way they do business. I was sold. I knew then -amp- there that these people were honest and could be trusted when it came to buying a car. The following week Manny showed us a Honda Accord that came in on trade -amp- gave us a deal that I could not refuse. Louie -amp- Manny have changed the way I look at car dealerships in regards to looking out for the customer first and making the sale secondary. They have made my 17 year old daughter-s dream of owning a good looking dependable car a reality and we will not hesitate in spreading the word on how great this dealership -amp- the people working there are. Thank you.
Honda Accord LX 2004
- Buford, Georgia
Dear Joe,----Thank you from the bottom of our hearts, we loved your dealership... quick, easy and no pressure whatsoever! We love our new Touareg,! Dealing with Kim Porter and Louis was the best car buying experience we had ever had. Kim is great, fun, knowledgeable, and extremely honest. We definitely recommend Kim, Louis and GUNTHER VOLKSWAGEN!!!!! Thanks Again!----~Maryanne and Cliff
2012 Volkswagen Touareg
- Hoschton, ga
I was in the market for a new sedan and decided to stop in at Gunther to check out the vw-s. I was quickly greeted by Weidong Fan and he began to show me the cars I was interested in. I came back the next day with my trade and drove home in a new 2011 CC. Both Weidong and Nick were very friendly and very helpful. They gave me a great deal with no negociating needed. My Wife and I were so happy with the purchase that we went back in a few months to trade her car for a new 2011 Routan. Again, Weidong and Nick gave us the best deal possible and we now are the proud owners of 2 VW-s. We couldn-t be happier with our vehicles. I will definitely send anyone that i know interested in a new car to Gunther. They will Treat you right!
2011 Volkswagen CC, 2011 Volkswagen Routan
- Gainesville, Ga
Just a quick note to say THANK YOU KIM!!!!! We love our new VW CC, and You were just amazing to work with! Every aspect of the transaction was a 10. Definitely will be Gunther customers for life!----Pamela Jenkins
What type of vehicle do you drive? -Make-Model-Year-
- Sugar Hill, Ga
Good Morning Markie,----I cannot begin to tell you how happy we are with BOTH our cars. We are certain we made the right choice by staying with the VW ---they are our 3rd and 4th VW back to back-. But more than that, we-re happy we got the opportunity to perform the transaction with Kim Porter.----Kim is a pleasure to be around- she is so much fun, but also extremely professional when the occasion calls for it. Gunther VW is lucky to have her working for you.----We know as customers, Estel and I can be quite picky when it comes to parting with our money. Kim understood that and knew that she had to do her best to earn our business. Mostly because of her -and Louis- we can certainly say we will continue to be Gunther customers for years to come - we bought our second Jetta @ Gunther in Coconut Creek in Nov of 2004-.--We will keep an eye out for the surveys and we can already tell you we have no reason to score anything other than 10-s - unless of course I can score 11-s---Thank You so much, and please extend my thanks to Kim, yet again.----Sincerely,----Mario -amp- Estel Castaneda
2012 Volkswagen CC + 2012 Volkswagen Jetta
- Roswell, Ga.
Im 32 years old. I have always been frugal and purchased used cars. This is my VERY first NEW CAR. Mike Martucci-Tucci- called me within 5 minutes of completing the online credit services application at home. We discussed a time to come in the next day. I met with him on that next day and he showed me around the sales floor. I saw the car i wanted in the showroom! He offered me a test drive and that was it!! During the test drive, Mike showed me everything about the car and answered all of the questions that i had . When we got back we discussed price. Took maybe 10 minutes!! He came off a little on the price without me asking and i agreed. It was a better than fair price in my opinion. 20 minutes later i was signing paperwork. Mike was awesome. Greenwalt.
- Buford, GA
Before this, I had never bought a new car and I never did business with dealers when buying cars. Gunther has created a buying experience rather than a sterile transaction. The collection of restored cars and vans and the atmosphere made buying fun. Every staff person was upfront, helpful, courteous and I cannot wait to recommend this dealer to my peers. Mike Tucci and Gunther earned more than my business, they won an advocate.
This is our fourth new VW we have purchased from Michael Martucci and our second new VW purchased from Gunther, and we will keep coming back ! Truly exceptional service.
Im 32 years old. I have always been frugal and purchased used cars. This is my VERY first NEW CAR. Mike Martucci(Tucci) called me within 5 minutes of completing the online credit services application at home. We discussed a time to come in the next day. I met with him on that next day and he showed me around the sales floor. I saw the car i wanted in the showroom! He offered me a test drive and that was it!! During the test drive, Mike showed me everything about the car and answered all of the questions that i had . When we got back we discussed price. Took maybe 10 minutes!! He came off a little on the price without me asking and i agreed. It was a better than fair price in my opinion. 20 minutes later i was signing paperwork. Mike was awesome.
What a wonderful experience. Everyone was more than friendly, and made every attempt to keep me happy and comfortable. The dealership was beautiful, and really captures the spirit and nostalgia behind the Volkswagen brand. I really had the pleasure of dealing with a great group of people, and I would highly recommend Gunther Volkswagen to everyone. --Heather L. A.
2011 VW Sportwagen
- Acworth, GA
Joe,--I just wanted to take a second of you time to tell you, and your staff what a nice experience it was dealing with your dealership.--My wife and I had not planned on purchasing a new vehicle at this time. However due to someone PLOWING into her car, and totaling it, we were forced to quickly find a replacement vehicle. After visiting at least 20 dealerships in the Atlanta area, and doing hours of research online, we found our perfect car at Gunther.----Having dealt with at least 20 different salesmen at those dealerships, we also found the perfect salesman in Mike "Tucci" Martucci. We were treated with the utmost respect, consideration, and professionalism that one could hope for. I would hold on to Mike, as an asset to your dealership ----From the first time we walked into the showroom, we were shown such kindness, from the receptionist who had a long conversation complimenting my wife on her hair -a small thing, but we had stayed in a hotel overnight with nothing but a toothbrush, due to looking for a car late into the evening the night before, and we were 3 hrs. from home, so a compliment of any sort was a big deal-.To the free T-shirt -as if we had purchased a brand new VW-. And right down to the finance Mgr. actually making it pleasant to write a multiple thousand dollar check. -that cannot be a fun job!!-----Honesty is something that we found lacking, from most of the dealers we visited. That was not the case with Gunther VW, and Mike, and the others that helped us----As a matter of fact, all the other dealers that have called this week to see if we were still interested in their vehicle have all asked where we purchased from. We have proudly said Gunther VW! -Usually followed by a bit of silence on their part!-----Thank you, and your staff once again, and you all will be on our -quot-A-quot- list for the next car we are in the market for!----Sincerely, Doug & Susan McCarthy
2005 Honda CRV
- Murphy, NC
Dan, ------We are very happy with the car and the excellent service you provided. We have been telling our friends of the unique car sales at Gunther, if the opportunity presents it-s self we would not hesitate to visit again. Thanks again and hopefully you can send us the manual.------Manuel
2005 BMW 530i
- Fort Benning, Ga
Good morning Markie,----I cannot begin to tell you how happy we are with both of our cars. We are certain we made the right choice by staying with VW -they are our 3rd and 4th VWs back-to-back-. But more than that, we-re happy we got the opportunity to perform the transaction with Kim. ----Kim is a pleasure to be around- she is so much fun but also extremely professional when the occasion calls for it. Gunther VW is lucky to have her working for you.----We know that as consumers, Estel and I can be quite picky when it comes to parting with our money. Kim understood that and knew that she had to do her best to earn our business. Mostly because of her -and Louis- we can certainly say we will continue to be Gunther customers for years to come -we bought our second Jetta @ Gunther in Coconut Creek in Nov of 2004-.----We will keep an eye out for the surveys and we can already tell you we have no reason to score anything other than 10-s -unless of course I can score 11-s-.----Thanks so much, and please extend my thanks to Kim yet again.----Sincerely,----Mario -amp- Estel Castaneda
2011 VW JETTA and 2012 VW CC
- , GA
Chris, Louis, Matt,----I would like to say THANK YOU for your excellent service and honesty. I was calling and traveling all around to get the best deal, wasted two days. Had a local dealer quote a price only to back out after I agreed to pay cash. Chris and Louis were very straight forward as to what the car would cost. NO hidden cost. Matt made the paperwork very easy. I will be back for service and future automobile purchases. I will highly recommend Gunther to anyone looking to purchase a new car.----Thanks ----Mike
- Alpharetta, GA
DEAR JOE AND RAFAEL,I WANT TO THANK YOU AND YOUR STAFF FOR THE EXECEPTIONALLY KIND AND THOUGHTFUL ATTENTION YOU EXTENDED TO ME YESTURDAY WHEN I PURCHASED MY NEW EOS.YOU WERE VERY INFORMATIVE AS WELL AS PERSONABLE,MAKING THE WHOLE EXPERIENCE MEMORABLE AND FUN.----CONGRATULATIONS ON YOUR VENTURE INTO GEORGIA.THE IMAGINATIVE DESIGNERS OF GUNTHER VW SHOWROOM CREATED A VISUALLY EXCITING AND ENGAGING SPACE AND EXPERIENCE.THE ICONIC VW MICROBUS,ALONG WITH THE NEW MODELS AND BIG PHOTOS,COMBINED TO EVOKE SO MANY MEMORIES AND A SENSE OF CONFIDENCE.I WAS DRAWN TO TAKE OUT MY IPHONE AND SNAP A FEW PICTURES.----P.S, MY WIFE AND I QUICKLY BECAME ENTHRALLED WITH THE BEAUTY AND PERFORMANCE OF THE EOS AND ARE TAKING IT UP FOR A SPIN TO THE HIGHLANDS OF NORTH CAROLINA OVER THE HOLIDAY WEEKENED.----I WILL CERTAINLY BE MORE THAN HAPPY TO REFER ANYONE TO YOU AND WISH YOU THE BEST IN THE FUTURE.----WITH GRATITUDE AND RESPECT,--ROB OBST
- ROSWELL, GA
Nick,----I left you a message this morning, but wanted to send you a note to thank you for your professionalism. Everything was in order when we arrived and Manny did a fine job making sure everything was taken care exactly as you had said it would be done. I will definitely be referring other business your way.----Best Regards,-- --Dennis Sparks
2011 VW JETTA SEL
- Cumming, GA
Mr. Gunther,-- --On 15 May, I used the USAA new car buying service and contacted 3 dealerships to puchase the VW Jetta that my son had chosen.--Your dealership was listed and I spoke with Rafael Mateo who assured me that he would get back with me when he found the--2011 Jetta SEL with the sports package that we wanted. The other two dealerships did not even call me back after I had--made the initial contact. -- --Rafael and I talked many times and he had to spend a lot of time getting the car that we wanted. We drove from Knoxville, Tenn--to buy the car on 20 May. I have bought many cars and I have never had the service that Rafael provided for us. I could list the--ways that he helped us but it but I will simply say that he is a tremendous asset to your team and I hope that you realize how valuable--he is to your company.-- --Sincerely,--Sarah Williams Stewart--Jonathan Jeb Stewart-- --PS Jonathan was born in 1988 at the Frankfurt, Germany American Army Hospital when his father was stationed there.
2011 JETTA SEL SPORT
- CityKNOXVILLE, TN
Chris,--Thanks for the great sales experience. I-ve purchased a lot of cars in my life -my wife says I have issues- and my transaction with Gunther VW and you was the smoothest I have ever had. I will definitely recommend you to my friends.----Greg
2011 Golf TDI
- Macon, GA
I spent MONTHS!! looking for a deal. I really wanted the car but didn-t want to overextend myself. --After speaking with numerous salepeople from multiple dealers, Gunther was by far the best deal out there! The staff was friendly, knowledgeable, and DID NOT pressure me at all! --Thank you Gunther and WELCOME to Georgia!!
2011 VW GTI
Dear Joseph Gunther IV, my name is Jae Park and I had a wonderful experience at your car dealership. I had been to other deals as well, and no one can match your customer service. I met one of your sales consultants; Weidong Fan, and yet he only had a few months of being there. He is a great person to have in your team. Mr. Fan didn't treat me as a $$$ sign, he treated me as a friend and family to Gunther. I believe anyone can make a sale, but having the repect of a customer is priceless. And that is what I felt. He explained all the important details but the safety he also let me test drive the GTI. By the way, the VW GTI is an answome car. We don't know what the next GTI sticker price is in the future. I am 100% sure I can get it by the end of 2013. LOL don't let me explain why. I willl shop there again.
- Jae Park
Hey Joe Gunther: Just wanted to say Thanks for the deal on the 2011 VW Jetta. You made it worth driving two hours to your dealership. We were very pleased with the customer service that you and Nick provided us. You also have one of the nicest dealerships with curb appeal that we have ever seen. A friend came with us to pick up the vehicle and she was also very impressed with your dealership. Friends and family that have seen the vehicle have asked where we got it and we do not hesitate to tell them what a wonderful experience this was dealing with your dealership. An aunt is in the market for a vehicle and after seeing our vehicle and us telling her how easy your dealership was to work with she is going to drive the two hours to visit your dealership. As I told you my wife was in an accident that totaled her vehicle and we appreciate you holding our check while we waited for the insurance check to get deposited into our account. I have never purchased a vehicle over the phone and have never spoke with the person whose name is on the building when I called before. This speaks volumes about your customer service. Just wanted to take a few minutes to tell you and Nick thanks for making this a Great experience. Thanks Matt Hutchins
- Matt Hutchins
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